To get started, login to your account:

  • Turn on your handheld
  • You should automatically see a screen with blue background and white Redeam logo
  • Click on the white Redeam logo to access the app
  • Enter your Username



  • Once logged in, simply press one of the two orange SCAN buttons on the sides of the device to activate the scanner
  • The handheld will automatically scan the QR-code and return the pass's validity. You do not need to tap or touch anything to complete the scan. 




This pass is now redeemed! You can admit the guests and will be able to find this redemption in your reports. 


Learn more about the meanings of all device messages, and how you should respond here.


Learn more about accessing and understanding your online reports here.


For a step by step guide to manual voucher entry click here