We at Redeam are always happy to help and assist with any items relating to the redemption devices or our reporting. You can always reach us by submitting a ticket or emailing us at support@redeam.com.

If you have general questions relating to the Sightseeing Pass program, you will need to contact your account manager at Sightseeing Pass, or reach them by calling them at 1-844-400-7277. Additionally, if you are experiencing error messages on your tablet like these, you will also need to contact Sightseeing Pass so they can verify the pass's validity and then they can work with Redeam to ensure your products are properly associated with each pass.